The XPpert page All XPert information You need

While open source CRM solutions have been around for many years, some businesses are hesitant to try them for a variety of reasons, including the perception that they are not as sophisticated or as reliable as traditional CRM solutions and/or do not provide support.

read more

Autonomic Resources, an IT and service integration firm serving the U.S. federal government, announced today the availability of two leading open source solutions, SugarCRM and Jaspersoft, under the General Services Administration (GSA) Schedule. As a GSA contract holder for these and other solutions, Autonomic meets pre-qualified technical and pricing requirements, making the procurement process fast, flexible, and cost-effective for federal government agencies.

read more

Who are the top 50 open source companies to watch? Which companies have advanced over the past year and how are they working with direct and indirect channels to meet the needs of customers. View the full list from the VarGuy.

Channel-Friendly Cloud Computing Applications Software as a service is considered the wave of the future as businesses look to outsource some or all of their IT headaches to the cloud. That doesn’t mean there aren’t opportunities for channel partners, both in reselling those apps and in providing the IT integration and customization services to make them work for a particular business. Here’s a look at the opportunities, the apps and the vendors.

Whether you're out on the road for weeks at a time meeting with clients, just popping into the city for a weekend conference or taking the family on a hard-earned vacation, a few well-chosen applications can turn your BlackBerry from a communications tool. Your call logs can be exported from the online service as an Excel spreadsheet or imported directly into SugarCRM (using a SugarCRM plug-in) to keep your in-office and out-of-office records together.

SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, today announced a series of webcasts designed to help organizations manage leads and opportunities using SugarCRM. The first webcast "Streamlining Processes & Maximizing Opportunities with CRM: How Trans-Tasman Grew its Business with SugarCRM" explains how how Trans-Tasman and Insightful CRM, an implementation partner, used SugarCRM to effectively manage and centralize customer data; increase sales productivity; and deliver an exceptional customer experience.