CRM
Structure 2010: Let My Data Go
If you want to lock customers into your service, get ready to hand them the keys to their data. That was the point hammered home in a talk today at GigaOM’s Structure conference that included SugarCRM CEO Larry Augustin, Eucalyptus Systems CEO Marten Mickos and Kim Polese, founder and CEO of SpikeSource. ugustin described a scenario where this would matter in the marketplace. “If all your data is at one place in the cloud, and all of a sudden that data goes away,”
SugarCRM invests heavily in Europe
Open source customer management software provider SugarCRM is pledging investment to its European operations, having seen the business grow 50 per cent year-on-year thanks to the addition of 400 new customers in the first quarter of 2010. SugarCRM is hoping to capitalise on its momentum by opening a new Paris office, expanding its Munich head office and appointing software veteran Tom Schuster as EMEA general manager
SugarCRM Extends Its Leadership Position as the Social CRM Platform with Sugar 6
Customers have begun to unleash the social CRM power of Sugar 6, the most intuitive, flexible and open CRM on the planet. These new tools, integrations and out-of-the box capabilities in Sugar 6 extend SugarCRM’s leadership position in driving the value of timely and contextual data within social networks and applications to its customers.
SugarCRM to Speak at Structure 2010
SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, today announced that Larry Augustin, CEO of SugarCRM, is scheduled to participate in a panel discussion titled, “SaaS and Open Source” on Thursday, June 24 at Structure 2010. This year’s event will celebrate cloud computing and recognize that it’s just one part of the fabric that makes up the global compute infrastructure companies rely on daily. From broadband to hardware and software, the event will look at the whole picture and predict the directions the industry will take.
Experian QAS Teams Up With SugarCRM to Enhance Sales and Marketing Success
QAS for SugarCRM verifies and standardizes prospect and customer addresses in real time. This accurate data allows for more effective communications, improved demographic profiling capabilities, and timely sales and marketing follow-up. Users also will recognize a significant reduction in returned mail and any associated operational costs.
PC Magazine Review Sugar 6
Business customers who prefer the open-source software route will find much to like in Sugar Professional 6 (Beta). With the latest version, SugarCRM addresses a common user complaint: a too-busy home screen that made it difficult to figure out what to focus on. The new version includes a much cleaner home screen that focuses more on current processes and workflow. It utilizes a combination of AJAX and other recent Web development capabilities. The rest of SugarCRM's package remains as powerful as ever.
Top 10 Reasons to Consider Open Source CRM
While open source CRM solutions have been around for many years, some businesses are hesitant to try them for a variety of reasons, including the perception that they are not as sophisticated or as reliable as traditional CRM solutions and/or do not provide support.
Autonomic Resources Announces Availability of SugarCRM and Jaspersoft in GSA’s Apps.gov Store
Autonomic Resources, an IT and service integration firm serving the U.S. federal government, announced today the availability of two leading open source solutions, SugarCRM and Jaspersoft, under the General Services Administration (GSA) Schedule. As a GSA contract holder for these and other solutions, Autonomic meets pre-qualified technical and pricing requirements, making the procurement process fast, flexible, and cost-effective for federal government agencies.
The Open Source 50
Who are the top 50 open source companies to watch? Which companies have advanced over the past year and how are they working with direct and indirect channels to meet the needs of customers. View the full list from the VarGuy.
Cloud Computing: Cloud Computing Apps the Channel Can Sell
Channel-Friendly Cloud Computing Applications Software as a service is considered the wave of the future as businesses look to outsource some or all of their IT headaches to the cloud. That doesn’t mean there aren’t opportunities for channel partners, both in reselling those apps and in providing the IT integration and customization services to make them work for a particular business. Here’s a look at the opportunities, the apps and the vendors.
10 essential BlackBerry apps for travel
Whether you're out on the road for weeks at a time meeting with clients, just popping into the city for a weekend conference or taking the family on a hard-earned vacation, a few well-chosen applications can turn your BlackBerry from a communications tool. Your call logs can be exported from the online service as an Excel spreadsheet or imported directly into SugarCRM (using a SugarCRM plug-in) to keep your in-office and out-of-office records together.
SugarCRM Announces Series of Webcasts Designed to Help Customers Drive Sales
SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, today announced a series of webcasts designed to help organizations manage leads and opportunities using SugarCRM. The first webcast "Streamlining Processes & Maximizing Opportunities with CRM: How Trans-Tasman Grew its Business with SugarCRM" explains how how Trans-Tasman and Insightful CRM, an implementation partner, used SugarCRM to effectively manage and centralize customer data; increase sales productivity; and deliver an exceptional customer experience.
